PRIVACY POLICY
Effective Date: August 12, 2026 Website: Wallingford Sew Vac Online Store Contact Email: wallingfordsewvacstaff@gmail.com
At Wallingford Sew Vac, we are committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website.
INFORMATION WE COLLECT When you visit or place an order through our website, we collect personal information necessary to fulfill your purchases and manage our store operations:
• Order & Contact Details: Name, billing address, shipping address, email address, and phone number. • Payment Details: Payment card details and transaction history. Payment information is securely processed directly by our payment gateway providers (such as Stripe or PayPal); Wallingford Sew Vac does not store full credit card numbers on our servers. • Device & Analytics Data: Information automatically collected when you browse our site, including IP address, browser type, operating system, referring URLs, pages viewed, and interaction data.
HOW WE USE YOUR INFORMATION We use the personal information we collect for the following business purposes:
• To process, fulfill, ship, and manage your online orders for new and used sewing machines, vacuums, and accessories. • To communicate with you regarding order confirmations, updates, shipping tracking, and customer support inquiries. • To review and process pre-approved return requests in accordance with our 14-day Return Policy. • To prevent fraudulent transactions and maintain the safety and security of our platform. • To comply with applicable legal obligations and financial record-keeping standards.
SHARING YOUR PERSONAL INFORMATION We share your personal information with trusted service providers who assist us in operating our online store and servicing your orders:
• Platform Hosting: Hosted on Squarespace, which provides the store infrastructure and database management. • Payment Processors: Secure third-party payment gateways (such as Stripe or PayPal) to authorize and complete credit card payments. • Shipping Carriers: Logistics providers (such as USPS, UPS, and FedEx) to deliver your purchases.
We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.
COOKIES AND TRACKING TECHNOLOGIES Our website utilizes cookies and similar tracking technologies provided by Squarespace and analytical services to ensure seamless site functionality, maintain cart contents across browsing sessions, and evaluate site traffic metrics.
DATA RETENTION When you place an order through our store, we retain your order details for our records unless and until you ask us to delete this information, subject to applicable legal and accounting retention requirements.
YOUR RIGHTS Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, or request the deletion of your data. To exercise any of these rights, please contact us at the email below.
CONTACT US If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is managed, please contact our team at: